Get connected to our team in seconds.
Already on the phone with us? Start a secure remote support session so an Omnicron technician can help resolve your issue quickly no matter where you are.
Start a remote session
Click below to download the MeshCentral Assistant and start a secure remote support session. Please only connect when a technician has asked you to.
Download MeshCentral AssistantSessions are encrypted and only active while a technician is connected.
Not sure what to do? Call us on (03) 9022 1376 and we'll guide you through it.
Connecting is quick and safe
Remote support lets us see and control your device with your permission, so we can fix problems without an on-site visit.
Call us first
Speak with an Omnicron technician on (03) 9022 1376 so we know you and your issue before connecting.
Download the Assistant
Press the button below to download the MeshCentral Assistant a small app that needs no installation.
Run & allow access
Open the downloaded file, then approve the connection when prompted so your technician can assist.
We take it from here
Your technician connects through MeshCentral, and you can watch everything we do on your screen in real time.