Omnicron
Essential EightDifficulty: IntermediateEstimated time: 1–3 hours to plan and roll outUpdated

How to Implement Multi-Factor Authentication

Roll out MFA across your organisation in line with the Essential Eight, starting with the highest-risk accounts.

Why this matters

MFA is one of the most effective Essential Eight strategies. Rolling it out across a business needs a bit of planning so staff are not locked out and no accounts are missed.

What you'll need

  • A list of online services and remote access methods
  • Admin access to Microsoft 365 or identity provider
  • Staff communication plan

Step-by-step instructions

  1. Step 1

    List everything that needs MFA

    Include Microsoft 365, VPN and remote access, cloud apps, accounting software, banking and any internet-facing service holding sensitive data.

  2. Step 2

    Start with admins and remote access

    Privileged accounts and remote access are the highest-value targets. Enforce MFA on these first.

  3. Step 3

    Choose your methods

    Use an authenticator app with number matching at a minimum. Higher maturity levels expect phishing-resistant methods such as passkeys, Windows Hello for Business or FIDO2 security keys.

  4. Step 4

    Communicate with staff

    Tell staff when MFA is coming, why it matters and how to set it up. Offer help sessions.

  5. Step 5

    Enforce with policy

    Use Security defaults or Conditional Access in Microsoft 365 to require MFA, rather than relying on individuals to opt in.

  6. Step 6

    Handle exceptions carefully

    Keep an emergency access account excluded but monitored. Remove legacy authentication that bypasses MFA.

  7. Step 7

    Monitor sign-ins

    Review sign-in logs for failed MFA attempts or unexpected approvals.

Summary

A planned MFA rollout, enforced by policy and starting with your riskiest accounts, makes a large contribution to Essential Eight maturity.

Still Need Help?

Some IT problems are easier to solve with a professional. If you've followed the guide and still need help, the Omnicron team can assist.

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