Cybersecurity
How to Recognise a Phishing Email
Learn the warning signs of phishing emails so you can spot scams before you click a link, open an attachment or hand over your password.
Difficulty: EasyEstimated time: 5 minutes
Read Guide
How-To & Help Centre
Technology shouldn't be confusing.
Explore practical, step-by-step guides covering cybersecurity, Microsoft 365, email, computers, business IT and more.
53 guides· Plain English · Written for Australian businesses and households
Browse by topic
Pick a topic to filter the guide library.
Cybersecurity
9 guides
- Cybersecurity
How to Create a Strong Password
Create passwords that are hard to guess but easy to remember using passphrases and a password manager.
Difficulty: EasyEstimated time: 5 minutesRead Guide - Cybersecurity
How to Secure Your Online Accounts
A practical checklist for locking down email, banking, social media and work accounts against takeover.
Difficulty: EasyEstimated time: 20–30 minutesRead Guide - Cybersecurity
How to Enable Multi-Factor Authentication
Add a second layer of protection to your accounts with an authenticator app, security key or SMS code.
Difficulty: EasyEstimated time: 10 minutesRead Guide - Cybersecurity
How to Report a Phishing Email
Report phishing to your email provider, your IT team and Australian authorities so others are protected too.
Difficulty: EasyEstimated time: 5 minutesRead Guide - Cybersecurity
How to Protect Your Business From Ransomware
Reduce the chance of ransomware locking your files, and make sure you can recover quickly if it does.
Difficulty: IntermediateEstimated time: 30–60 minutes to reviewRead Guide - Cybersecurity
How to Check if Your Email Has Been Compromised
Find out whether your email address has appeared in a data breach and spot the signs someone else is using your mailbox.
Difficulty: EasyEstimated time: 10–15 minutesRead Guide - Cybersecurity
How to Secure Your Wi-Fi
Lock down your office or home Wi-Fi network with strong encryption, a safe router password and a separate guest network.
Difficulty: IntermediateEstimated time: 15–20 minutesRead Guide - Cybersecurity
How to Create a Basic Cyber Incident Response Plan
Write a simple, one-page plan so your team knows exactly what to do in the first hours of a cyber incident.
Difficulty: IntermediateEstimated time: 1–2 hoursRead Guide
Some problems need a person, not a guide.
If you'd rather we took care of it, or a guide didn't solve the problem, our Victorian team is ready to help.
Or explore our free security tools — 30+ scanners, checkers and assessments, free with an account.